Officescan 8.0 client 수동삭제 방법
Note: Make sure you have logged on using an account with Administrator privileges.
1. Right-click on the OfficeScan system tray icon then select Unload OfficeScan.
If you are asked for a password, enter the unload password then click OK. If you do not know the password, skip this step.
2. Open the Windows Services console (services.msc).
3. Stop the following services:
- OfficeScanNT Listener
- OfficeScanNT RealTime Scan
- OfficeScanNT Personal Firewall
Note: The services will already be stopped if you were able to unload the OfficeScan client in Step 1.
4. Click Start > Programs, right-click on Trend Micro OfficeScan Client then click Delete.
5. Open the Registry Editor (regedit.exe).
Important: Always make a back up copy of the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.
6.
a. Delete the following registry key(s):
If only the OfficeScan client program is installed:
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro
If there are other Trend Micro products installed:
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\NSC
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\OfcWatchDog
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp
b.Delete the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\OfficeScanNT
c. Delete the following registry value:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Name: OfficeScanNT Monitor (REG_SZ)
d. Delete all instances of the following registry keys in the following locations:
Locations:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services
Keys:
ntrtscan
tmcfw
tmcomm
TmFilter
Tmlisten
tmpfw
TmPreFilter
TmProxy
tmtdi
VSApiNt
ntrtscan
7. Close the Registry Editor.
8. Click Start > Settings > Control Panel then double-click System.
9. Click the Hardware tab then click Device Manager.
10.Click View > Show hidden devices.
11.Expand Non-Plug and Play Drivers then uninstall the following devices:
tmcomm
Trend Micro Filter
Trend Micro PreFilter
Trend Micro TDI Driver
Trend Micro VSAPI NT
12. Uninstall the Common Firewall Driver:
a. Right-click on My Network Places then click Properties.
b. Right-click on Local Area Connection then click Properties.
c. On the General tab, select Trend Micro Common Firewall Driver then click Uninstall.
For Windows Vista clients, do the following:
a. Right-click on Network then click Properties.
b. Click Manage network connections.
c. Right-click on Local Area Connection then click Properties.
d. On the Networking tab, select Trend Micro Common Firewall Driver then click Uninstall.
13. Restart the computer.
14. Delete the following directory:
If only the OfficeScan client program is installed:
C:\Program Files\Trend Micro
If there are other Trend Micro products installed:
C:\Program Files\Trend Micro\OfficeScan Client